Mid-Term Budget and Performance Assessment Report
The period under review was defined by a deliberate effort to consolidate institutional stability and restore coherence across the City’s governance architecture. In a context shaped by fiscal constraint, operational pressure, and heightened public scrutiny, priority was placed on reinforcing internal discipline, clarifying accountability, and stabilising systems critical to effective service delivery. This approach was grounded in the recognition that sustainable performance is inseparable from institutional stability.
Central to this effort were mayoral imbizos, which functioned not as ceremonial engagements but as instruments of responsive governance. These platforms enabled direct interrogation of service delivery failures, ensured that residents’ lived experiences informed executive decision-making, and allowed municipal priorities to be recalibrated in line with conditions on the ground. The feedback loops generated through these engagements strengthened administrative responsiveness and reinforced political accountability.
Building on this momentum, the City implemented a comprehensive Mayoral Community to Community Service Delivery Programme, with a focused drive to accelerate land tenure security through the issuance of title deeds and Permission to Occupy (PTO) certificates. This intervention directly addressed one of the most persistent sources of insecurity for residents, restoring certainty, dignity, and confidence in municipal processes.
In parallel, the City engaged in structured oversight sessions with national and provincial stakeholders, particularly the Departments of Cooperative Governance and Traditional Affairs (CoGTA) and Human Settlements (DHS). These engagements moved beyond narrow compliance and deliberately interrogated systemic constraints affecting governance stability, grant performance, and institutional capacity. As a result, remedial actions were agreed upon, including the strengthening of internal controls, improved alignment between planning, budgeting, and reporting, and targeted interventions to unblock implementation challenges within the human settlements programme.
